How do you ship?
We ship our products world wide in very discrete packaging. Shipments are made from various shipping points all over the world. Signature may be required upon delivery.

Do you ship within USA and other countries?
Yes, we ship to almost all countries. All our orders are shipped with Registered Post or EMS so you can be safe and assured that you will get your order quickly and on time.

How long is the whole process of ordering and shipping?
Once payment is received, we process and dispatch your order within two business days. Shipping time will depend on various factors such as method of our shipping, postal service efficiency, customs clearance, international transit, etc. Most often you will receive your products within 5-14 days after ordering.

What do you do with my personal information?
The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. Your personal information is completely safe with us and we ensure you that it will not be misused in any manner whatsoever. We have a strict Privacy Policy

Is it legal to buy medications from an overseas online pharmacy website without a prescription?
Yes! The process is entirely legal. In fact, this is a practice followed by people who travel abroad every year to buy medications cheaply from foreign countries and save a lot of money in the process. Now, using the power of the internet, ordering from home is easier than ever.

How do I change my order after it has been placed?
You will need to log into your customer support website and email our support staff within 2 days (before your order is shipped).

Are you a legitimate company?
We are a professional mail order service, supplying high-quality prescription drugs, prescription-free over the Internet.

Can I buy your products through another way aside from the website?
Our services are only available through our website.

How can I contact You?
Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our departments through our website.

Do I need a prescription to order?
A prescription is NOT required to order our products.

How is payment done?
We accept payments by CreditCards. Order and payment confirmation is sent to your e-mail address.

How long does it take for You to receive my payment?
Payments are normally processed and cleared within 24 hours.

How are “bulky” orders shipped?
If the order is physically too large to fit in the same envelope/box as a small sized order, the order will be divided into the necessary amount of packages. No matter how “bulky” your order is, we reassure you the same discretion level and packaging as guaranteed a small sized order.

What are generic drugs?
When a drug company first invents a drug that company is the only one allowed to make that drug in the same country for a certain number of years. After this time period, other companies are allowed to make the same drug. These drugs are called generics. The original drug (e.g. Viagra) is called a brand name drug. Brand name drugs and their generics are IDENTICAL in terms of active ingredients. The generic pills may look different (because they are made by a different company) but inside is exactly the same active ingredient, which works in exactly the same way. The only difference between brand name drugs and generic drugs is that generics are always much less expensive.

Are these generics just as effective as the name brand drugs?
Generic drugs are just as safe and effective as their brand-name counterparts. Our products are made in India by pharmaceutical manufacturers in state-of-the-art manufacturing facilities. These are the very companies that manufacture (and export in bulk) the drug that goes in to the making of the world’s best-selling brands in US and Europe. In the new global economy, manufacturing is increasingly being outsourced to overseas facilities of parent companies or third-party suppliers. Naturally any new advances in manufacturing technology are invested in to these overseas facilities, rather than in to the company’s little-used factories in US and Europe. Our generic drugs are manufactured in state-of-the-art facilities that fully comply with the Good Manufacturing Practices (GMP) stipulations laid down by the US FDA.

Do you ship to P.O. Boxes?
Yes, we offer shipment to P.O. Boxes.

What will appear on my credit card statement when buying from online-rx-store.com?
We will inform You what will appear on Your credit card statement in our order and shipping confirmation email sent upon placing an order with us.

When will my credit card be charged?
The credit card will be debited instantly after submitting the order.

From where do you ship?
We ship from distribution centers located around the world.

What if my order does not arrive, the received quantity does not match with the order, or if I receive the wrong product?
Please notify us by email within 30 days from the order date and we will certainly correct the matter. If Your order does not arrive, we will first track it and, if not being able to locate the parcel, a solution will be offered You.

What if I have a question which is not answered here?
We have staff ready to answer any of your questions. All customers get our Email, Phone and Instant Online Chat contact with our staff in the office. We provide Email Support for site visitors.

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